Shopify Plus offers the capability to collect and record multiple partial payments for orders, providing merchants with a flexible payment solution. This feature is particularly useful for B2B transactions, where payment terms might vary and customers may prefer to pay in installments, use multiple payment methods, or make deposits. Here’s a guide on how to manage partial payments:

 

Collecting a Partial Payment with a Vaulted Credit Card

For B2B customers, you can use stored credit card information to process partial payments directly from your Shopify admin.

1. Navigate to "Orders" in your Shopify admin.

2. Select the order for which you want to collect a partial payment.

3. Click "Collect payment", then choose the stored (vaulted) credit card you wish to charge.

4. In the "Amount" section, decide whether to collect a "Fixed amount" or a "Percentage" of the total, and specify the amount.

5. Click "Charge" to process the payment.

Collecting a Partial Payment with a New Credit Card

If the customer prefers to use a different credit card, you can enter the details manually:

1. In "Orders", click the order to collect a partial payment for.
2. Click "Collect payment > Enter credit card".

3. Specify the payment amount as either a "Fixed amount" or a "Percentage".
4. Enter the new credit card details and billing address (or select "Same as shipping address").

5. Click "Charge" to complete the transaction.

 

Recording a Manual Partial Payment

For payments made outside of Shopify, such as bank deposits or cash payments, you can manually record the transaction:

1. Go to "Orders" and select the relevant order.

2. Click "Collect payment > Record payment".
3. Choose whether the payment is a "Fixed amount" or a "Percentage", and input the amount received.
4. In the "Method" section, select the manual payment method used by the customer.
5. Click "Record payment" to update the order status.

 

Benefits of Partial Payments

 

• Flexibility for Customers: Offering partial payments can accommodate customers' financial planning, making larger purchases more manageable over time.

• Multiple Payment Options: You can accept different payment methods for a single order, enhancing the checkout experience.

• Deposit Collection: Secure upfront payments or deposits to confirm orders before full fulfillment, reducing financial risk.

Order Status: After recording a partial payment, the order status updates to "Partially Paid", providing clear visibility into the payment status.

Manual Payment Methods: Ensure you have configured manual payment methods in your Shopify settings if you plan to record payments made outside the Shopify platform.

B2B Transactions: This feature is especially useful for B2B sales, where payment terms may vary significantly from B2C transactions.

Leveraging partial payments can be a strategic move for Shopify Plus merchants, particularly those engaging in B2B e-commerce or high-value transactions, offering a level of payment flexibility that can enhance customer satisfaction and streamline financial management.