Shopify Markets Pro offers a comprehensive solution for businesses aiming to expand their operations internationally without the usual logistical and regulatory complexities. This service, powered by Global-e, provides a robust set of features to help merchants efficiently manage cross-border transactions. Here's a detailed overview of how Shopify Markets Pro enhances the capabilities provided by Shopify Markets, especially for merchants based in the Continental United States:

Key Features of Shopify Markets Pro

1. Merchant of Record Services

• Global-e as Merchant of Record: By acting as the merchant of record, Global-e assumes responsibility for legal compliance, tax collection, and remittance in international markets. This alleviates the need for you to register for tax in each country you sell to, simplifying compliance and operations.

2. Enhanced Cross-Border Payments

• Local Currency and Payment Methods: Shopify Markets Pro offers the ability to sell in local currencies from a list of 136 available options, along with accepting a wider range of local payment methods. This increases transaction success rates and customer satisfaction by providing familiar payment options to international customers.
• Chargeback Protection: Every transaction is automatically reviewed, with chargeback protection provided, reducing the financial risks associated with cross-border sales.

3. Global Fulfillment and Shipping

• Discounted Shipping Labels: Access to discounted DHL Express and DHL eCommerce shipping labels through Shopify Markets Pro.
• Flash Sales Support: The system supports high-velocity sales events, ensuring robust order processing during peak times.

4. Duties and Taxes Management

• Automatic Calculation and Collection: Duties and taxes are calculated and collected at checkout, using DHL Express and DHL eCommerce to offer Delivered Duty Paid (DDP) shipping. This feature ensures transparency in pricing for customers, avoiding unexpected costs upon delivery.
• Duties and Taxes Guarantees: Markets Pro handles any discrepancies in duties and taxes that arise after customs clearance, covering any additional fees.

5. Localization

• Localized Experience: Integration with Shopify's Geolocation app to provide language and country recommendations automatically. This personalizes the shopping experience based on the customer's location and preferred language.
• International Domains: Use of international domains to create a localized browsing experience, increasing the likelihood of purchase due to familiarity and trust.

6. Market Operations Management

• Single Admin Management: Manage multiple international markets from a single Shopify admin panel, streamlining operations and reducing the administrative burden of running a multi-market operation.
• Custom Pricing by Market: Tailor pricing strategies for different markets based on local economic conditions, competition, and customer purchasing power.

Considerations Before Using Shopify Markets Pro

• Eligibility: Currently, only merchants based in the Continental United States can avail of Shopify Markets Pro.
• Compatibility: Ensure that your business model aligns with the features offered by Markets Pro, especially in terms of fulfilling international orders and handling cross-border payments.
• Costs: Evaluate the cost implications of using Shopify Markets Pro, including service fees, shipping rates, and potential savings from tax handling and chargeback protection.

Shopify Markets Pro is a powerful tool for businesses looking to expand internationally without the complexity typically associated with such expansions. By leveraging Global-e's services, you can effectively manage international sales, compliance, and logistics, allowing you to focus more on growing your business and less on operational challenges. If you are considering international expansion, reviewing the capabilities of Shopify Markets Pro could be a critical step in scaling your operations globally.