GOAT COD Forms & Upsell

Transform your online store's checkout experience with GOAT COD Forms. Boost sales, reduce returns, and delight your customers with seamless COD transactions and targeted upsells. Try it free for 7 days!

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Product Breakdown

Elevate your Shopify store's sales and streamline your cash on delivery (COD) process with GOAT COD Forms. Developed by ReelUp LTD., this innovative app is designed to simplify the COD ordering experience, making it seamless and efficient for both businesses and customers. Launched on March 1, 2023, and available in English, GOAT COD Forms offers a customizable one-click order form that replaces the traditional Shopify checkout process.

It not only enhances the customer's shopping experience but also increases the Average Order Value (AOV) through integrated upsell and cross-sell opportunities. With features like SMS OTP verification to reduce returns and automatic order importation to Google Sheets, along with social pixel tracking for comprehensive purchase event analysis, this app is built to boost your business's performance.

Key Features:

  1. One-Click Order Form: Makes checkout quick and easy for customers.
  2. SMS OTP Verification: Lowers returns by confirming orders via SMS, improving reliability.
  3. Upsell and Cross-Sell: Boosts sales by offering additional purchase options at strategic points.
  4. Order Import to Google Sheets: Streamlines order management by automatically sending COD orders to Google Sheets.
  5. Social Pixel Tracking: Offers insights into ad performance across platforms like Facebook and Google.

Benefits:

  1. Higher Conversion Rates: The easier checkout increases the chance of completing purchases.
  2. Fewer Returns: SMS verification reduces return rates by ensuring customer readiness.
  3. More Revenue: Upselling and cross-selling lead to higher sales per transaction.
  4. Smoother Order Management: Automated order tracking saves time and minimizes errors.
  5. Better Marketing Insights: Multi-pixel tracking helps optimize marketing strategies with detailed campaign analysis.

In-Depth Analysis

Performance Metrics:

  • Overall App Rating: 4.8 stars, showing high user satisfaction.
  • Number of Reviews: 36, indicating reliable user feedback.
  • 5-star Reviews: A large portion of reviews are 5 stars, showcasing the app's quality and reliability.
  • Customer Support: Users praise the quick and helpful responses from the support team.
  • Reliability: Features like the one-click COD form and SMS verification work smoothly, ensuring the app's consistent performance.

Pros:

  • User-Friendly Interface: The app's dashboard and setup process are intuitive, making it easy for merchants to implement and customize according to their needs.
  • Comprehensive Features: From upselling and cross-selling to Google Sheets integration and multi-pixel tracking, the app offers a wide range of features that cater to various aspects of eCommerce optimization.
  • Cost-Effectiveness: With a free plan available and affordable premium options, GOAT COD Forms provides valuable tools for businesses of all sizes without a significant financial burden.

Cons:

  • Learning Curve for Advanced Features: Some users might find the array of features overwhelming at first, requiring a period of learning to fully leverage the app's capabilities.
  • Dependency on SMS for Verification: While the OTP SMS feature reduces RTO, it also introduces a dependency on mobile connectivity, which could be a limitation in areas with poor mobile service.

Reviews:

Great App, Excellent support, keep up the good work. The best things is we can customize as per our need and the rest will be done by the great
support team. -IRB Shop

Wonderful App for making online click order checkout. I had some issues with the customisation and customer service team helped me straight away to design COD form the way I wanted. -The Little Bubs

Feature Spotlight

Simplify cash on delivery orders with fully customizable one-click order forms:

  • Streamlines the COD process by eliminating the need for multiple checkout steps, making it faster and more efficient for customers to complete purchases.
  • Offers the ability to tailor the order form to match your brand's aesthetics, ensuring a seamless shopping experience for users.
  • Reduces cart abandonment by minimizing the time and effort required from customers to finalize their orders.

Reduce Returns to Origin (RTO) by verifying COD customers' contact numbers with OTP SMS:

  • Enhances order security and minimizes fraudulent orders by confirming the customer's contact information through a one-time password sent via SMS.
  • Improves customer satisfaction by ensuring that orders are verified and reducing the likelihood of returns due to incorrect contact information.
  • Streamlines the delivery process by providing couriers with verified contact details, making it easier to coordinate deliveries and reduce failed delivery attempts.

Who Benefits Most

  • E-commerce businesses using Shopify for sales.
  • Stores offering cash/collect on delivery payment options.
  • Merchants looking to increase their average order value through upselling and cross-selling.
  • Businesses aiming to reduce return-to-origin (RTO) rates by verifying customer contact details.
  • Online retailers seeking to integrate their sales data with Google Sheets and track with social pixels.

Key Advantages and Value

  • Simplifies the COD order process with a customizable one-click form, making transactions smoother for customers.
  • Reduces returns by verifying customer phone numbers through OTP SMS, ensuring higher delivery success rates.
  • Increases average order value by seamlessly integrating pre-purchase, post-purchase, and one-tick upsells.
  • Enables automatic import of COD orders to Google Sheets for easy tracking and analysis.
  • Supports tracking of purchase events with multiple social pixels (Facebook, Google, TikTok, Pinterest, Snapchat) for comprehensive marketing insights.
  • Offers a scalable pricing model that fits businesses of all sizes, from a free plan with basic features to unlimited plans for extensive use.

Considerations and FAQs

  1. Compatibility with Your Shopify Theme: Ensure the app is compatible with your current Shopify theme to avoid any disruptions to your store's layout or user experience.
  2. Ease of Use: Consider how user-friendly the app is for both you (the store owner) and your customers. The app's one-click order form and SMS OTP verification should enhance the shopping experience, not complicate it.
  3. Cost Efficiency: Evaluate the cost of the app against the potential ROI. While the app offers a free plan, the premium features come at a cost. Determine if the additional features on the Premium or Unlimited plans are likely to increase your AOV and conversion rates to justify the investment.
  4. Order Volume: Assess your current and anticipated order volume. The app's pricing plans are based on the number of orders per month, so choose a plan that best fits your business scale and growth projections.
  5. SMS Costs: Be aware that SMS messages for OTP verification are charged separately. Consider the potential costs associated with this feature, especially if you have a high volume of COD orders.
  6. Integration with Marketing Tools: The app's ability to track purchase events with social pixels (Facebook, Google, TikTok, Pinterest, Snapchat) is a significant advantage. Ensure you have the resources and know-how to leverage these insights for your marketing campaigns.
  7. Support and Reliability: Consider the level of support offered. While all plans include 24x7 support, priority support is available only with the Premium and Unlimited plans. Evaluate how critical priority support is to your operation, especially during peak sales periods.
  8. Feature Necessity: Assess which features are essential for your business. While the app offers a range of functionalities, not all may be necessary for your store. Prioritize features that will directly contribute to improving your sales and operational efficiency.
  9. Trial Period: Take advantage of the 7-day free trial to test the app's features and compatibility with your store. This period can help you make an informed decision without any upfront investment.
  10. Feedback and Reviews: Research and consider feedback from other users of the app. Their experiences can provide valuable insights into the app's performance and reliability, helping you anticipate potential challenges or benefits.

Pricing Options Detailed

Free Forever Plan

Cost: Free to install
Orders: Up to 80 per month
Features: Multi Pixels, Abandoned Checkouts, Google Sheets, Upsells, OTP SMS, Discounts, 24x7 Support
Additional Charges: SMS messages are optional and charged separately.

Premium Plan

Cost: $7.99/month
Orders: Up to 400 per month
Includes: All features of the Free plan
Extra: 24x7 Priority Support
Additional Charges: SMS messages are optional and charged separately.

Unlimited Plan

Cost: $19.99/month
Orders: Unlimited orders per month
Includes: All features of the Premium plan
Extra: 24x7 Priority Support
Additional Charges: SMS messages are optional and charged separately.

  1. Trial Offer: 7-day free trial available for new users to experience the features before committing to a plan.
  2. Billing Cycle: All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
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